Privacy Policy

At Julie Rivard, your privacy matters to us. We know that sharing your personal information requires trust, and we take that trust seriously. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We have written it in plain language so it is easy to understand.

Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Information you provide directly
This includes your name, email address, shipping address, billing address, phone number, and payment details when you place an order, create an account, subscribe to our newsletter, or contact us.

Information collected automatically
When you browse our site, we may automatically collect certain details such as your IP address, browser type, device information, pages visited, and the time and date of your visit. This helps us understand how our site is used and how we can improve it.

Information from third parties
We may receive information from payment processors, shipping carriers, and analytics providers to help us fulfill orders and improve our service.

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders, including shipping and payment processing.
To communicate with you about your order, account, or inquiries.
To send you marketing messages, offers, and updates, if you have opted in.
To improve our website, products, and customer experience.
To detect and prevent fraud, unauthorized activity, and security issues.
To comply with legal obligations and enforce our Terms of Service.

Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties who help us operate our business, including:

Payment processors, to complete your transactions securely.
Shipping carriers, to deliver your orders.
Email and marketing platforms, to send communications you have requested.
Analytics providers, to help us understand site performance.
Legal authorities, when required by law or to protect our rights.

These partners are only given the information they need to perform their services, and they are expected to handle it responsibly.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather analytics. Cookies are small files stored on your device. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

Your Choices

You have control over your personal information. You may:

Update or correct your account details by logging into your account.
Unsubscribe from marketing emails by clicking the unsubscribe link at the bottom of any message.
Request access to, or deletion of, your personal information by contacting us.

Please note that we may need to retain certain information to comply with legal obligations or complete pending transactions.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. All payment transactions are processed through encrypted, PCI-compliant gateways, and we never store your full card details on our servers. That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce our agreements.

Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from anyone under the age of majority in their place of residence. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your information receives an appropriate level of protection wherever it is handled.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at julierivard@gmail.com. We will do our best to respond within one to two business days.

Thank you for trusting Julie Rivard. Your privacy is important to us, and we are committed to protecting it.

Julie Rivard
Wear it. Love it. Live in it.

Email: julierivard@gmail.com